Privacy Policy


Introduction

At the The Indian Tours, we keep your personal information confidential as per our Privacy policy.
The application of Privacy policy holds only to the persons who avail services from The Indian Tours through any channel like a website, mobile app, and offline calling centers. It also applies to the person who physically visits our offices.
As a customer, if you are agreeing to our terms and conditions of the privacy policy, you agree to all the points mentioned herein.
The privacy policy will be invalid for the services providing online and if availed from through third parties.

What do we do with your personal information and what we gather ?

“Personal Information” includes individual credentials such as customer’s/visitor’s name, physical address, email address, contact number(s), debit/credit card number, name of the card holder, expiry date, travel data, bookings, passengers you are traveling with and more such or related information.
We also collect information regarding domain and host from which you access the internet and other anonymous statistical data. We do not breach like collecting cookies to track your access however, it will be synced if you have previously shared the information with us.
We would suggest you not to provide any information or sign up until you choose to opt for any services from us.

Making a Purchase

In case you purchase travel services through our online portal, you have to give credentials like your name, name/names of people traveling with you, credit/debit card details, billing address, email address and more. You may be asked for other personal information, as we may require this to keep you updated about your reservation s and transaction status. In order to book more reservations along with you, the person must be aware of his information is being shared with us.

Promotions & Sweepstakes

We keep our members happy by conducting frequently promotions and sweepstakes with an opportunity to win travel prizes. These activities help us to collect more contact database with surveys as well to regular improvement and also are helpful to notify the winner. As a member, you will also be notified occasionally with fare drop offers, Tour services package offers, holiday packages, and other noteworthy benefits. However, you may also opt ‘not to receive’ these newsletter updates at your convenience.

Other

We enhance our available services on a timely basis on the website. We use your information only when you enquire about any request to facilitate the service. Like, if you email us with any query we use your email address to respond and store it in our database for further assistance.

Sharing your Personal Information

Whenever you give us chance to deliver our services, as per our requested personal information of yours will be shared with the hotel, airline, vehicle rental agency or other similar 3rd parties, who are involved in making your travel smooth and successful so that we can fulfill the requisites of your trip.

Though, we do not distribute our customer names and their personal credentials to any third parties. We keep you safe from all the useless distractions made by vendors and partners and also save you from engagements related to any promotional activities and information shared by third parties for their achievement.

Certain classified personal information of our customers could be shared with our trusted business partners who are allowed to contact them for keeping the services good. They may reach out to you for offering free or paid services. However, we make sure that it will only be for enhancing your travel experience and add value to your memorable tour. These services also focus to enable the customer to get the benefit as they are truly passed especially by The Indian Tours experienced team for its customers. A few of our trusted partners provide services like entities offering travel insurance, co-branded credit cards, banking cards, insurance cover against loss of wallet, or similarly sensitive information, etc.

To increase our service quality, we use non-personally identifiable information. This way, we make sure of the proper status of our excellence. We perform statistical analysis about the collective behavior and features of our customer base. It is done through measuring the demographics and interests while users are performing actions on our website, mobile site and mobile app. We may share these statistical analyses done by us to our trusted clients and partners on the basis to provide them enhancement in their areas affiliates, suppliers, advertisers, and other programs. We may also use this overall database to inform our advertisers and third parties about how many people clicked on their website or how many seen it. As we are only sharing the collective information, it is safe and confidential as well. a

Receiving Promotional e-mails from The Indian Tours

If you are fed up with the newsletters and promotional services, you may unsubscribe to them at any time by writing a mail with the subject line stating “unsubscribe”.

Occasionally, we send you e-mail updates from us about sales, special offers, our new services, and important notifications. We consider that our updates are helpful, informative and interesting. We also ensure that we are not sending anything irrelevant to our customers. Even if you find yourself uncomfortable with these interesting email updates, please click on the “unsubscribe” link mentioned in an mail or send us an email with a message at our email info@frankleisureandevents.com.

The Indian Tours is authenticated to restrict membership, as we will prefer those who will accept our emails.

How The Indian Tours protect your Personal Information ?

Every of your purchase payments is done on the safest gateway whether it is done on our website, mobile application or mobile website. Payment methods are secured with the most advanced encryption security.

We make periodic changes in our Privacy policy from time to time to keep them simple and safe for our customers. Therefore, we suggest you if you have bookmarked our privacy page please update it frequently to see any changes we make.

Your concerns are always welcomed regarding any Privacy policy via an email to info@frankleisureandevents.com. We are happy to respond to all your reasonable queries and inquiries.


Thank you for using the Website – Have a happy trip by The Indian Tours!